Privacy Policy for Ticket Fiji
Effective Date: 25th November 2024
Welcome to Ticket Fiji (www.ticketfiji.com.fj). At Ticket Fiji, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you purchase tickets, create an account, or contact us, we may collect personal information such as:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed securely through our payment gateway)
b. Non-Personal Information
We may collect non-personal information about your visit to our website, such as:
- IP Address
- Browser Type
- Operating System
- Pages Viewed and Time Spent on Our Site
- Referring Website or Search Engine
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill ticket orders.
- To send confirmation emails and updates regarding your purchases.
- To improve our website and provide a better user experience.
- To respond to customer inquiries and provide support.
- To send promotional offers, event updates, or newsletters (with your consent).
- To comply with legal requirements or enforce our Terms of Service.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or providing services to you.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your personal information. These include:
- Encryption of sensitive data during transmission.
- Secure servers and restricted access to personal information.
- Regular monitoring of our systems for vulnerabilities and breaches.
However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our site.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from promotional communications at any time by clicking the "Unsubscribe" link in our emails.
To exercise these rights, please contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the "Effective Date." Please review this policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Ticket Fiji
Email: ticketfiji1@gmail.com
Phone: 2442900
Address: Suva, Fiji
Thank you for trusting Ticket Fiji with your personal information. We are committed to safeguarding your privacy while providing exceptional service.
